Data Deletion Instructions

Last updated: 31 October 2026

You can ask A3 Tech to delete the information A3 Chat holds about you (your messages, comments, name, profile picture and any phone number or address you gave us in the chat).

How to ask

1. Email ceo@a3apparels.com or message us on WhatsApp 01601788557 saying "Delete my data". Tell us which business you messaged, and write from the same number or account you used, so we can find your conversation.
2. We will confirm your request and delete your conversations, comments and profile details from A3 Chat within 30 days, and send you a confirmation.

Note: if you placed an order, we may have to keep the order record (invoice, amount, date) for accounting and legal reasons; your chat history is still deleted. Messages also remain in your own Facebook / Instagram / WhatsApp app — you can delete them there yourself.

Removing the app's access

A3 Chat does not log you in with Facebook — you never gave it access to your account. If you want a business to stop receiving your messages, you can block its Page in Facebook / Instagram or its number in WhatsApp.

If you messaged a business that uses A3 Chat, you can ask that business, or us, to delete your information; we delete it from A3 Chat in the same way.

For businesses that connected their accounts

1. To disconnect, press Take out next to the Page, Instagram account or WhatsApp number in A3 Chat Settings, or remove the app A3 Inbox in Meta Business Settings (Integrations / partners of your WhatsApp account). We then stop receiving your messages and delete your access keys.
2. To have your conversations and staff accounts deleted too, email ceo@a3apparels.com or message us on WhatsApp 01601788557. We delete them within 30 days and confirm.